AutoHeal.AI

Autonomous Production Support Powered by Agentic AI

OVERVIEW

Autonomous Production Support Powered by Agentic AI

AutoHeal.AI is an enterprise-grade Agentic AI solution that transforms production support from reactive, manual operations into a self-healing, continuously learning system.

Built for banks, fintechs, and mission-critical platforms, AutoHeal.AI reduces downtime, lowers support costs, and improves operational resilience—while maintaining full governance, auditability, and human oversight.


The Problem

Traditional production support models struggle at scale:

  • High MTTR due to manual triage and investigation
  • Repeated resolution of known incidents
  • Dependency on tribal knowledge and key individuals
  • Rising L2/L3 support costs

Automation improves efficiency—but cannot deliver autonomy.


The AutoHeal.AI Difference

AutoHeal.AI introduces Agentic AI into production support.

It continuously:

  • Observes system behaviour and incidents
  • Reasons over historical tickets, logs, and metrics
  • Decides the optimal remediation path
  • Acts autonomously where safe
  • Escalates to humans when required
  • Learns continuously from outcomes

The result: Predictive, autonomous operations—not just faster ticket handling.

Core Capabilities

  • Intelligent Incident Management

    AI-driven triage, prioritization, pattern detection, and root cause analysis.

  • Autonomous Resolution

    Self-resolution of known issues, intelligent runbook execution, and controlled human-in-loop fallback.

  • Continuous Learning

    Improves accuracy and resolution speed with every incident resolved.

  • Enterprise-Grade Governance

    Audit trails, explainability, approval checkpoints, and compliance-aligned controls.


Business Impact

Organizations deploying AutoHeal.AI typically achieve:

  • ~50% reduction in Mean Time to Resolution (MTTR)
  • 50–60% improvement in operational efficiency within 6 months
  • Reduced dependency on L2/L3 teams
  • Improved SLA adherence and platform stability

Where AutoHeal.AI Fits Best

  • Core Banking & Payments Platforms
  • Card Management Systems & Switches
  • Digital Channels, APIs, and Middleware
  • Large-Scale Fintech & Transaction Platforms
  • 24×7 Mission-Critical Operations

From Reactive Support to Self-Healing Operations

AutoHeal.AI enables enterprises to move beyond firefighting toward resilient, autonomous, and intelligent operations—delivering faster recovery, lower costs, and higher system reliability.

Talk to us to see AutoHeal.AI in action.

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